Widespread problems with Yodlee bank feeds

Incident Report for FreeAgent

Resolved

Yodlee confirmed that the problem was at their end and successfully shipped a fix for it. We are now observing imports for Yodlee feeds succeeding across the board.

Posted Nov 15, 2018 - 15:05 GMT

Investigating

This morning we were alerted to a widespread connection problem with Yodlee, our third-party provider of bank feeds. It looks like this problem is currently affecting all Yodlee bank feeds, and users will currently not be able to import transactions.

We are working with the engineers at Yodlee to resolve this as a matter of urgency. We appreciate your patience while we work on this, and we will update this page with any progress made.

Posted Nov 15, 2018 - 11:27 GMT

This incident affected: FreeAgent Web App.