Santander Bank Feeds Aren't Updating For Some Customers

Incident Report for FreeAgent

Resolved

We've observed that the vast majority of Santander bank feeds are now importing successfully. If you're still having trouble importing your latest transactions, please ensure you can login to your Santander online banking as normal, dismissing any messages or notifications that may appear. If you continue to have issues triggering a bank feed import in FreeAgent, please drop an email to support@freeagent.com and we'll be happy to help. Thank you.
Posted Dec 22, 2017 - 14:54 GMT

Investigating

Some Santander customers have reported issues importing their latest bank feed transactions. We are working with our feed provider to investigate as a high priority. You needn't do anything at this time and we'll continue to post updates on this status page. Thank you for patience and understanding.
Posted Dec 22, 2017 - 11:27 GMT
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